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Privacy and Cookie Policy for Turbo Jet ski Tenerife

Effective Date: 2024/09/01

Turbo Jet Ski Tenerife ("we," "us," or "our") is committed to protecting your personal data and ensuring its lawful and transparent processing. This Privacy and Cookie Policy explains how we collect, use, store, and share your information and outlines your rights regarding your personal data.

1. Information We Collect

We collect personal information to organize and deliver our Jet Ski adventure services. This includes:

  • Name and surname.

  • Phone number.

  • Email address.

  • Pick-up location.

  • For group bookings: Names, surnames, phone numbers, and pick-up locations of other participants.

2. How We Use Your Information

We use the personal data you provide solely to:

  • Organize pick-up, drop-off, and Jet Ski services.

  • Ensure compliance with legal and insurance obligations.

  • Provide necessary details to third parties such as:

    • Insurance companies for coverage purposes.

    • Local authorities, including police or port authorities, when legally required.

We do not use your personal data for marketing purposes.

3. Third-Party Services

We use trusted third-party services that may process your personal data as part of service delivery:

Each provider is responsible for securing your data under their privacy policies.

4. Cookie Policy

We use cookies to enhance site functionality, improve user experience, analyze traffic, and deliver personalized content. By continuing to use this website, you consent to the use of necessary cookies. For non-essential cookies, you can adjust your preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us enhance functionality, measure performance, and deliver personalized content.

Types of Cookies We Use

  1. Necessary Cookies: Enable basic website functions such as navigation, booking, and secure access.

  2. Analytics Cookies: Help us understand how visitors interact with the website, such as tracking usage and traffic patterns. Example: Google Analytics.

  3. Marketing Cookies: Used for delivering relevant ads and tracking user engagement across platforms like Facebook Pixel and Instagram.

How Long Are Cookies Stored?

Cookies may be session-based (deleted when you close your browser) or persistent (stored for longer periods).

  • Google Analytics: Persistent cookies may last up to 26 months.

  • Facebook Pixel: Persistent cookies vary; refer to their respective policies.

Managing Cookies

You can manage or delete cookies through your browser settings. Visit All About Cookies for instructions on how to control cookies. You can also opt-out of Google Analytics by using the Google Analytics Opt-Out browser extension.

5. Data Retention

We do not store personal data directly. Information is stored on:

  • TuriTop for bookings.

  • Stripe for payment transactions.

  • Hostinger as part of the website hosting service.

All personal data related to your booking is automatically deleted within one year unless retention is required by law (e.g., for insurance claims or legal investigations).

6. Data Security

We take reasonable steps to ensure your personal data is protected, including:

  • Secure hosting on trusted platforms.

  • SSL encryption for online transactions.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate data.

  • Deletion: Request deletion of your data (subject to legal obligations).

  • Restriction: Restrict processing of your data in certain situations.

  • Objection: Object to specific processing activities.

  • Data Portability: Receive your data in a portable format.

To exercise these rights, please contact us using the details below.

8. Contact Information

If you have any questions or concerns about your personal data or would like to exercise your rights, please contact us at:

  • Address: Marina Del Sur, Pantalan 4, 38631 Las Galletas, Santa Cruz de Tenerife, Spain.

  • Phone: +34 6064 965 850

  • Email: hello@turbojetski.es

9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to comply with legal or operational requirements. All updates will be posted on this page, and the "Effective Date" will be updated accordingly.